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Floatek Limited (Company No. 16518351), trading as Pip.Pro, is the data controller for the purposes of UK data protection laws, including the UK GDPR.
Floatek Limited (Company No. 16518351), trading as Pip.Pro, is the data controller for the purposes of UK data protection laws, including the UK GDPR.
Depending on how you use PiP Pro, we may collect and process the following categories of data:
Usage and product data comprises non-identifying information about interactions with the software — such as features accessed, actions taken within the application, and general in-app events — together with a randomly generated identifier assigned to each installation and basic technical details such as the application version and platform. This identifier is created at random and is not derived from your name, email address, or any other information that directly identifies you.
This information relates to how the software itself is used and does not include the content you view. Where you hold an account, usage data associated with your installation may be linked to that account to help us understand overall engagement with our product.
We do not knowingly collect special category data, and we do not collect personal data beyond what is described in this policy.
Your controls. The collection of usage and product data is subject to your consent. In the United Kingdom and the European Economic Area it is disabled by default and collected only where you have chosen to opt in; in other regions it is enabled by default. You may enable or disable it at any time within the extension’s settings, and disabling it prevents any further collection.
We process personal data under the following lawful bases:
Personal data is used solely for:
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting contact@pip.pro.
Service and transactional emails may still be sent where required to fulfil our contractual obligations.
We use essential cookies required for the operation of the website and limited analytics cookies to understand usage and improve performance.
We also count page visits using a cookie-free, anonymous measurement that stores nothing on your device and cannot identify you. It records only the page viewed, device type, browser, language, timezone region, and the site you arrived from.
We do not sell, rent, or trade personal data.
Data may be processed by trusted service providers strictly for operational purposes (such as payment processing via LemonSqueezy), subject to appropriate contractual safeguards.
We retain personal data only for as long as necessary to provide the service, comply with legal obligations, or resolve disputes.
Under UK data protection law, you have the right to:
You may exercise these rights at any time by contacting contact@pip.pro.
You may request deletion of your personal data at any time.
We will comply with valid deletion requests unless we are legally required to retain certain information (for example, for accounting or compliance purposes).
Where deletion is granted, access to the service will be terminated and your data securely removed within a reasonable timeframe.
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).