Privacy Policy.

1. Data Controller

Floatek Limited (Company No. 16518351), trading as Pip.Pro, is the data controller for the purposes of UK data protection laws, including the UK GDPR.

2. Data We Collect

We collect and process email addresses only.

We do not intentionally collect special category data or personal data beyond what is strictly necessary to provide the service.

3. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity — to provide access to the Pip.Pro service
• Legitimate interests — for service communications and improvement
• Legal obligation — where required by law

4. Purpose of Processing

Personal data is used solely for:

• Account creation and authentication
• Service-related communications
• Billing and subscription notifications

5. Marketing Communications

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting contact@pip.pro.

Service and transactional emails may still be sent where required to fulfil our contractual obligations.

6. Cookies

We use essential cookies required for the operation of the website and limited analytics cookies to understand usage and improve performance.

7. Data Sharing & Third Parties

We do not sell, rent, or trade personal data.

Data may be processed by trusted service providers strictly for operational purposes (such as payment processing via LemonSqueezy), subject to appropriate contractual safeguards.

8. Data Retention

We retain personal data only for as long as necessary to provide the service, comply with legal obligations, or resolve disputes.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure (deletion) of your personal data
• Request restriction of processing
• Object to processing where applicable
• Request data portability, where applicable

You may exercise these rights at any time by contacting contact@pip.pro.

10. Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data at any time.

We will comply with valid deletion requests unless we are legally required to retain certain information (for example, for accounting or compliance purposes).

Where deletion is granted, access to the service will be terminated and your data securely removed within a reasonable timeframe.

11. Data Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

12. Complaints

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).